GroupApp Onboarding Instructions

GroupApp Account Setup

Welcome to GroupApp! This is ASN's online learning community for employees. If the instructions on this page don't work for you, please submit a ticket or reach out to asnhrdepartment@supports.org for assistance.

Click here to start the registration process.


Before You Begin

Besides your name and email, you will need these things to complete your GroupApp registration:

Registration

When you click the invitation link, you'll be taken to a sign up page where you will enter your email, your name, and a password.

Please enter your full name as you want other ASN employees to see it.

Examples:

  • Maria Rodriguez
  • Sammy Jones
  • Jack "JR" Robb

Your name helps coworkers, supervisors, and administrators identify you correctly.

When you're finished, click "Join Now".


Profile Creation

Next, you'll be asked to fill in a few other profile fields.

1. Upload a Photo

Please upload a recent photo that meets the following requirements:

✔ Clearly shows your face

✔ Only you are in the photo

✔ Nothing in the photo would violate ASN's personnel policies 

Please do not upload:

  • Group photos
  • Cartoons or avatars

A clear profile photo helps everyone recognize one another and creates a more connected community.

2. Headline (optional)

The headline is text that appears just under your name. If you'd like, you can enter your role or other description, a greeting, or a favorite quote. If you leave it blank, that's perfectly fine.

3. City

The purpose of this field is to let us see who is where in the state (or beyond, in some cases). A geographical region is fine if that makes more sense than a city or town name.

4. Job Title

If your job is supporting someone with a disability, your job title is Direct Support Professional or DSP.

Once these are filled in, hit "Continue."

5. Employee No

Fill in your Employee Number. This is to help keep your GroupApp activity and your employee records in DATIS tied together. Once it's done, your Employee Number will be available in your GroupApp profile.

6. "What's the main division that you work in?"

This field allows us to put you in specific communication channels for your division. If you don't know or you think you might need more than one, we can help you figure that out later.

Finally, press "Complete."


Email Verification

You'll see a message that says "Request pending approval." GroupApp admins will be notified of your account creation. But don't stop there!

You should also see a message that says "Please verify your email address." (It's the blue bar at the top of the screenshot.)

Click "Verify Email."

You will go to an account verification screen, and you will get an email with a 6-digit verification code. Enter the code where requested.

Hit "Verify & Continue."

Now, if your account hasn't been approved yet, you will return to the "Request pending approval" message.  You can safely leave the page at this point.


Introduction

When your account is approved, you'll get an email with the subject line "Arkansas Support Network accepted your join request."

Click the "View Group" button in the email to return to GroupApp.

The first thing you'll find is a welcome message with more information to help orient you.

When you're done with the welcome message, hit "Continue."

Now introduce yourself!

The cover image and title are optional. We just ask for a few sentences to let the community know who you are and why you're here.

You might want to include:

  • Your preferred name
  • Your role
  • The location or team you work in
  • Something you'd like co-workers to know about you

Example:

"Hi everyone! My name is Sarah Martinez, and I'm excited to join the team as a DSP. I'm looking forward to getting to know everyone and learning from this community."

That's it! Submit your introduction and you'll be taken to GroupApp.


GroupApp Community Standards

GroupApp is our professional workplace community.

By participating, you agree to:

  • Treat everyone with kindness and respect.
  • Communicate professionally.
  • Keep discussions work appropriate.
  • Respect the confidentiality of your fellow employees people we support.
  • Avoid offensive, discriminatory, or inappropriate language.
  • Follow all company policies.

We want GroupApp to be a welcoming, collaborative space where employees can learn, ask questions, and stay informed.

Thank you for helping create a positive community.


Download the GroupApp Mobile App

For the best experience, we recommend accessing GroupApp using the mobile app. The app allows you to receive notifications, participate in discussions, access training resources, and stay connected while on the go.

Download the app for your device:

After installing:

  1. Open the app.
  2. Sign in using the email address and password. (You may need to go through the verification process again.)
  3. Allow push notifications so you don't miss important announcements, training updates, and messages from the organization.