Prescription Coverage
- What employees should know about prescriptions under Cigna
- How to check medication coverage
Finding a Pharmacy
- How to identify participating/in-network pharmacies
- Pharmacy search through myCigna
Refills
- What to do if a prescription needs to be refilled around September 1
- Confirm pharmacy has updated insurance information
Specialty Medications
- Specialty pharmacy requirements
- What employees should do if they receive specialty medications
If Your Medication Isn't Covered
- Check myCigna for coverage information
- Contact Cigna Member Services
- Ask about available alternatives or next steps
Important: Employees should avoid waiting until they are out of medication to determine whether their prescription is covered.