Understanding Your Claim
- What a claim is
- Where to view claim information
- How claims are processed
Medical Bills
- What to do if you receive a bill
- Compare the bill with your Explanation of Benefits (EOB)
- Contact the provider or Cigna if something doesn't look right
Submitting a Claim
- When an employee may need to submit a claim
- Where/how to submit it
- Required documentation
Questions About a Claim
- Contact Cigna Member Services
- Have your member/ID information available