Contact Cigna
One Guide – Pre-Enrollment
888-806-5094
Cigna Member Services – 24/7
866-494-2111
Website
myCigna.com
ASN Benefits Support
For more information, feel free to use the points of contact below:
- Email the: Human Resource Department
- Submit a ticket: https://asn.ladesk.com/submit_ticket
- Email: asnhrdepartment@supports.org
When to Contact Cigna vs. ASN
| Question | Best Contact |
|---|---|
| Is my doctor in-network? | Cigna |
| Is my medication covered? | Cigna |
| Where can I find my ID card? | Cigna/myCigna |
| Question about a medical claim | Cigna |
| Question about ASN's benefit enrollment | ASN Benefits |
| Question about an employee benefits process | ASN Benefits |