This hub is your central location for Cigna insurance forms, guides, and helpful resources. Use this page to quickly find information about your health plan, prescriptions, providers, ID cards, claims, HSAs, virtual care, and other important benefits resources.
Whether you're looking for a specific form, preparing for an upcoming appointment, accessing your digital ID card, or simply learning more about your Cigna benefits, you'll find the resources you need here.
How to Access Your ID Card
Access your Cigna ID card through myCigna or the Cigna mobile app.
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myCigna Mobile App
The myCigna mobile app allows you to access your insurance information, view your ID card, and manage your benefits.
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Virtual Care
Access convenient virtual healthcare through MDLIVE, including primary care, urgent care, dermatology, and behavioral care—all from the comfort of home.
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Cigna HDHP & HSA Overview
Learn how a Cigna High-Deductible Health Plan (HDHP) works and how a Health Savings Account (HSA) can help you save and pay for qualified medical expenses.
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Cigna HSA Quick Reference Guide
Learn how your HSA works, including contributions, eligible expenses, accessing your funds, tax advantages, and managing your account.
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Express Scripts® Pharmacy: Home Delivery
Learn how to use Express Scripts® Pharmacy home delivery to conveniently order, manage, and receive eligible prescriptions at home.
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Cigna Open Access Plus (OAP) Network & Finding In-Network Care
Learn how to find Cigna in-network doctors, specialists, hospitals, facilities, labs, and other healthcare providers through the Open Access Plus (OAP) network.
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Finding a Doctor
Learn how to search the Cigna Healthcare online directory in four simple steps to find in-network doctors, specialists, and facilities under your employer plan.
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Preventive Health Care
A comprehensive guide explaining covered preventive healthcare services—including routine check-ups, screenings, and immunizations—under Cigna Healthcare plans, along with criteria for cost-free coverage.
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New Cigna Pharmacy Benefits
A simple guide explaining the five steps to take before your new Cigna pharmacy plan starts, including checking drug coverage, finding in-network pharmacies, and setting up home delivery.
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Cigna Wellness Benefits, Support Tools & Identity Protection
A simple guide outlining your Cigna Healthcare wellness benefits, including 24/7 care options, mental health support, nurse lines, identity theft protection, and navigation tools.
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Cigna Health Plan & Network Transition
An important notice for Arkansas Support Network employees regarding the switch to Cigna medical coverage and the Open Access Plus (OAP) network starting September 1, 2026
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4-Tier Prescription Drug Guide
This official reference document outlines prescription drug coverage effective starting July 1, 2026, helping members understand cost tiers, authorization requirements, and plan options.
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Temp Medical & Prescription Access Letter
This temporary authorization letter serves as proof of medical and prescription coverage for Arkansas Support Network employees and dependents starting September 1, 2026, while permanent ID cards are being processed
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PPACA $0 Preventive Medications Guide
This reference guide details prescription and over-the-counter (OTC) preventive products available at no cost-share ($0 copay, coinsurance, or deductible) under PPACA health care reform regulations.
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Retail Pharmacy Directory
This directory outlines the national retail pharmacy network for the Cigna 90 Now program, specifying which pharmacies fill 30-day and 90-day maintenance prescriptions.
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Cigna 90 Now Voluntary Program
This informational document details options and procedures for Cigna 90 Now members choosing between 30-day and 90-day maintenance prescription fills.
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HDHPQ OAP Access Letter
This temporary authorization document provides medical and prescription coverage details for Arkansas Support Network employees under the High Deductible Health Plan Qualified Open Access Plus (HDHPQ OAP) starting September 1, 2026, while permanent ID cards are being issued.