Getting Started with Your New Cigna Pharmacy Benefits

This quick-start guide helps employees prepare for their new Cigna Healthcare pharmacy coverage. It outlines five practical steps to make sure you do not experience any gaps in your prescription medications during the transition:

• Step 1: Refill Existing Prescriptions: Refill current medications before your old plan ends so you have enough supply at home while your new plan gets started.

• Step 2: Check Your Covered Medication List: Look up your medications online at Cigna.com/druglist to see how they are covered, find your drug tier, and learn if any prescriptions require pre-approval. If pre-approval is needed, ask your doctor to contact Cigna right away.

• Step 3: Confirm In-Network Pharmacies: Use Cigna Healthcare’s online tools to make sure your local retail pharmacy is in-network, or compare prices to find lower-cost options.

• Step 4: Create a myCigna Account: Register on myCigna.com or download the myCigna app to view your digital ID card, track claims, compare drug costs, and chat with a pharmacist 24/7.

• Step 5: Set Up Express Scripts Home Delivery: Learn how to sign up for 90-day prescription home delivery with free standard shipping, flexible payment options, and automatic refills for long-term medications.